All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

AU Platform Monthly MaintenancePlanned Maintenance

Schedule

September 22, 2026 5:00PM - September 23, 2026 12:00AM EDT

Components

Aunsight, AuGR (Aunsight Golden Record), Daybreak

Locations

User Interface, Transactional Workflows, Golden Records, Writeback, Data Storage, Datamarts

Description

This action is part of our regular monthly maintenance activities, every 3rd Tuesday of the month. Accelerated Warehouse Services for au2 and ADS (Exasol and Starrocks) and AuGR services may go briefly offline at the start of the maintenance window.

Aunalytics Cloud Portal South Bend

Operational

Aunalytics Cloud Portal Kalamazoo

Operational

Aunalytics Cloud Portal Columbus

Operational

Aunalytics South Bend Datacenter

Operational

Aunalytics Kalamazoo Datacenter

Operational

Aunalytics Columbus Datacenter

Operational

Aunalytics N-Central

Operational

Aunalytics Internet

Operational

Aunalytics Connectivity

Operational

Aunalytics Hosted Voice

Operational

Aunsight

Operational

AuGR (Aunsight Golden Record)

Operational

Daybreak

Operational

Hosted Data Visualization

Operational

Aunalytics AI Infrastructure

Operational

Aunalytics AI Assistants

Operational

Auna

Operational

Aunsight Data Services

Operational

1

Upcoming Maintenances

4

Incidents Last 30 Days

14

Maintenances Last 30 Days

External Services

Amazon Web Services

Azure

Cloudflare

Cortex

Datto / Autotask

Duo

MS Office365

Okta

Wasabi

Zoom

History (Last 7 days)

SBN Cloud Portal Maintenance 09162026Planned Maintenance

Description

The Aunalytics Cloud Infrastructure Team will be conducting maintenance on the South Bend Public Cloud Portal at 5:15 PM EST. Only cloud portal access will be impacted during this time.


Components

Aunalytics Cloud Portal South Bend


Locations

Aunalytics SB Cloud Portal


Schedule

September 16, 2026 5:15PM - September 16, 2026 6:15PM EDT


September 16, 2026 5:15PM EDT
UPDATE

SBN Cloud Portal maintenance has begun.

September 16, 2026 6:15PM EDT
UPDATE

SBN Cloud Portal maintenance has concluded.
Fiber Cut Elkhart County FiberPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Aunalytics Connectivity


Locations

Aunalytics Metronet South Bend



September 15, 2026 6:31PM EDT
MONITORING

A fiber cut has been identified on Aunalytics circuits based on Elkhart County Fiber. Fiber repair teams are dispatching to evaluate and repair. No ETR is available at this time. Customers impacted have been failed over to site to site VPNs to their Cloud environments.

September 16, 2026 10:03AM EDT
RESOLVED

The Fiber cut was repaired early this morning.
Cloud Portal Maintenance 09152026Planned Maintenance

Description

The Aunalytics Cloud Infrastructure Team is still conducting maintenance on the South Bend Public Cloud Portal. This is expected to end in one hour.


Components

Aunalytics Cloud Portal South Bend


Locations

Aunalytics SB Cloud Portal


Schedule

September 15, 2026 9:58PM - September 15, 2026 10:58PM EDT


September 15, 2026 10:58PM EDT
UPDATE

SBN Cloud Portal maintenance is in progress.

September 15, 2026 10:58PM EDT
UPDATE

Maintenance is still ongoing. Updates will be provided at midnight.

September 15, 2026 11:45PM EDT
UPDATE

Maintenance is still ongoing. Updates will be posted at 2AM EST or when maintenance has concluded.

September 15, 2026 11:58PM EDT
UPDATE

Maintenance has concluded.
Cloud Portal Maintenance 09152026Planned Maintenance

Description

The Aunalytics Cloud Infrastructure Team will be conducting maintenance on the South Bend Public Cloud Portal at 9:00 PM EST. Only cloud portal access will be impacted during this time.


Components

Aunalytics Cloud Portal South Bend


Locations

Aunalytics SB Cloud Portal


Schedule

September 15, 2026 9:00PM - September 15, 2026 9:30PM EDT


September 15, 2026 9:00PM EDT
UPDATE

SBN Cloud Portal maintenance has begun.

September 15, 2026 9:30PM EDT
UPDATE

SBN Cloud Portal maintenance has concluded.
Cloud Core Multicast Routing AdjustmentsPlanned Maintenance

Description

The Cloud Network Team will be performing maintenance Sunday morning to adjust multicast routing in the South Bend and Kalamazoo Cloud Core devices. No impact to services are expected but the entirety of the maintenance window is reserved.


Components

Aunalytics Cloud Portal South Bend, Aunalytics Cloud Portal Kalamazoo, Aunalytics Connectivity


Locations

Aunalytics SB Cloud Portal, Aunalytics KZ Cloud Portal, Customer Cloud Cross Connects- Kalamazoo, Customer Cloud Cross Connects - South Bend


Schedule

September 13, 2026 12:30AM - September 13, 2026 2:00AM EDT


September 13, 2026 12:30AM EDT
UPDATE

The maintenance will begin shortly

September 13, 2026 2:00AM EDT
UPDATE

The maintenance has concluded services should be functioning
Planned MIKE AI ReleasePlanned Maintenance

Description

Regularly scheduled release of updates and enhancements to Aunalytics MIKE platform.


Components

Aunalytics AI Assistants


Locations

Mike (Managed IT Knowledge Engine)


Schedule

September 11, 2026 2:00PM - September 11, 2026 2:30PM EDT


September 11, 2026 2:00PM EDT
UPDATE

Scheduled maintenance is starting.

September 11, 2026 2:30PM EDT
UPDATE

Scheduled maintenance is complete.
MIKE AI - Enrichment ServiceDegraded Performance

Incident Status

Degraded Performance


Components

Aunalytics AI Assistants


Locations

Mike (Managed IT Knowledge Engine)



September 10, 2026 9:03AM EDT
INVESTIGATING

Enrichment times on tickets are slower than normal for some tickets, currently investigating cause.

September 10, 2026 9:45AM EDT
RESOLVED

All enrichments are caught up to normal speed as of 9:17AM