All Systems Operational

Updated a few seconds ago

Aunalytics Cloud Portal South Bend

Operational


Aunalytics Cloud Portal Kalamazoo

Operational


Aunalytics Cloud Portal Columbus

Operational


Aunalytics South Bend Datacenter

Operational


Aunalytics Kalamazoo Datacenter

Operational


Aunalytics Columbus Datacenter

Operational


Aunalytics N-Central

Operational


Aunalytics Internet

Operational


Aunalytics Connectivity

Operational


Aunalytics Hosted Voice

Operational


Aunsight

Operational


AuGR (Aunsight Golden Record)

Operational


Daybreak

Operational


Hosted Data Visualization

Operational


Aunalytics FedRAMP Cloud

Operational


Aunalytics AI Assistants

Operational


Auna

Operational


Aunsight Data Services

Operational


0

Upcoming Maintenances

2

Incidents Last 30 Days

7

Maintenances Last 30 Days

External Services

History (Last 7 days)

Description

The routers in Kalamazoo are experiencing a software issue affecting IPSEC tunnels from customer cloud environments. The routers will be rebooted and upgraded one at a time to allow services to fail over as gracefully as possible. Due to the software issue experienced it is possible that services do not fail over gracefully and might be impacted while each router is rebooting.


Components

Aunalytics Connectivity


Locations

Customer Cloud Cross Connects- Kalamazoo, Cloud Service Router Kalamazoo, Data Center Connectivity Kalamazoo<->Ohio


Schedule

January 13, 2026 10:00PM - January 13, 2026 11:59PM EST



January 13, 2026 10:00PM EST
UPDATE

The maintenance will begin shortly

January 13, 2026 11:20PM EST
UPDATE

The maintenance has completed all services should be restored.

Incident Status

Operational


Components

Aunalytics Internet


Locations

Aunalytics Kalamazoo Internet, Aunalytics South Bend Internet, Aunalytics Ohio Internet




January 9, 2026 3:15PM EST
INVESTIGATING

Aunalytics is investigating what appears to be a partial interruption of Google DNS Services impacting Michigan, Indianna and Ohio. The issue appears to be intermittent by public IP address even within the same routing block. Intermittently customers may not be able to reach 8.8.8.8 or 8.8.4.4 depending on their public IP. We are still evaluating but this appears to be a regional Google DNS issue based upon online sources. Many devices such as firewalls use the Google DNS addresses to judge the status of circuits or devices so fail over of devices or circuits may result.

January 9, 2026 3:36PM EST
MONITORING

The Aunalytics Cloud Network team has confirmed this is not an Internet routing issue. Based on current testing, the impact appears limited to ICMP (ping) traffic to Google DNS IPs. DNS resolution remains fully functional; all DNS queries tested are returning correctly, even when ping responses from Google DNS IPs are not received. Customers using Google DNS IPs (8.8.8.8 or 8.8.4.4) for route tracking, circuit monitoring, or device health checks should temporarily switch to an alternative well-known Internet IP for those tests.

January 13, 2026 9:27PM EST
RESOLVED

The issue was resolved over the weekend.
Columbus Backup MaintenancePlanned Maintenance

Description

The Aunalytics Cloud Infrastructure Team will be performing maintenance on the South Bend Backup environment, on Tuesday, January 13, 2026, between 10am & 2pm. The maintenance will consist of backend software updates to improve security and fix existing bugs. Backup operation will be impacted during this time.


Components

Aunalytics Cloud Portal Columbus


Locations

Aunalytics OH Backup Portal


Schedule

January 13, 2026 10:00AM - January 13, 2026 2:00PM EST



January 13, 2026 10:05AM EST
UPDATE

Scheduled maintenance begins

January 13, 2026 2:04PM EST
UPDATE

Maintenance is now complete.